Privacy Policy

Last updated: September 2026

At ZAR Jewellery, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use and protect information when you visit our website, place an order or contact us.

1. Who We Are

ZAR Jewellery is the trading name of Zohreah Azarnoosh, a sole trader operating in the United Kingdom.

Email: [email protected]

For privacy-related questions, you can contact us using the details above.

2. Information We Collect

Depending on how you interact with ZAR Jewellery, we may collect:

Information You Provide

  • Name

  • Email address

  • Telephone number

  • Billing and delivery address

  • Order and purchase details

  • Payment and transaction information

  • Ring size or other measurements provided for an order

  • Personalisation, engraving or bespoke-order information

  • Information you provide when contacting us

  • Reviews, feedback or other information you voluntarily provide

Payment card details are processed through our payment providers and are not normally stored directly by ZAR Jewellery.

Information Collected Automatically

When you use our website, certain technical information may be collected automatically, including:

  • IP address

  • Browser and device information

  • Pages visited

  • Website usage information

  • Referring website information

  • Cookies and similar technologies

3. How We Use Your Information

We use personal information where necessary to:

  • Process and fulfil orders

  • Arrange delivery

  • Process payments

  • Communicate with you about your order

  • Respond to enquiries and customer-service requests

  • Manage returns, refunds and exchanges

  • Process bespoke and personalised orders

  • Improve our website, products and customer experience

  • Send marketing communications where you have chosen to receive them

  • Prevent fraud and protect the security of our website and business

  • Maintain appropriate business and transaction records

  • Comply with legal and regulatory requirements

4. Marketing Communications

We may send information about ZAR Jewellery, new products, collections, offers or other updates where you have provided consent or where otherwise permitted.

You can unsubscribe from marketing communications at any time by using the unsubscribe option included in our emails or by contacting us at [email protected].

Unsubscribing from marketing communications will not affect essential communications relating to your orders or transactions.

5. Payment & Third-Party Services

We use trusted third-party service providers to help operate our website and fulfil orders.

These may include providers involved in:

  • Payment processing

  • Website hosting and technical services

  • Order processing

  • Delivery and shipping

  • Website analytics

  • Email and marketing services

  • Fraud prevention and security

These providers may process personal information only as necessary to provide their services or fulfil their role.

We do not sell or rent your personal information.

Where required, information may also be disclosed to relevant authorities or professional advisers.

6. Cookies

Our website uses cookies and similar technologies to operate correctly, remember preferences, understand website usage and, where applicable, support marketing activities.

Some cookies are necessary for the operation and security of the website, while others may require your consent.

For more information, please see our Cookie Policy.

7. How We Protect Your Information

We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.

However, no online system or method of transmission can be guaranteed to be completely secure.

8. How Long We Keep Your Information

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including fulfilling orders, providing customer service, maintaining business records, resolving disputes and meeting legal or accounting requirements.

The length of time information is retained depends on the type of information and why we need it.

9. Your Information

Depending on the circumstances, you may have rights in relation to the personal information we hold about you, including requesting access to your information, correction of inaccurate information, deletion where applicable, or restriction of certain processing.

You can also withdraw consent where we rely on consent to process your information.

To make a privacy request, contact:

[email protected]

We may need to verify your identity before responding to certain requests.

10. Children’s Information

Our website and products are intended for general consumers and are not specifically directed at children.

We do not knowingly collect personal information from children for marketing purposes.

If you believe that a child has provided personal information to us without appropriate permission, please contact us.

11. Third-Party Websites

Our website may contain links to third-party websites or services.

We are not responsible for the privacy practices, content or security of websites that we do not operate.

We recommend reviewing the privacy policies of third-party websites before providing them with personal information.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, website, services or applicable requirements.

The latest version will always be published on this page with the updated date shown at the top.

13. Contact

If you have any questions about this Privacy Policy or how ZAR Jewellery handles personal information, please contact:

ZAR Jewellery
Email: [email protected]

We aim to respond to enquiries within one business day.